Last Updated: October 20, 2025
Welcome to CaptableHero ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cap table management platform.
Personal Information: When you register for an account, we collect your name, email address, phone number, and password. For shareholders, we may also collect address, tax identification information, and banking details for distributions.
Share Ownership Information: We collect and maintain records of share ownership, certificates, distributions, and related cap table data.
Usage Information: We automatically collect information about your device, including IP address, browser type, operating system, access times, and pages viewed.
Communications: With your consent, we collect information when you communicate with us via SMS, email, or other channels.
By providing your phone number and consenting to SMS updates, you agree to receive text messages from CaptableHero for:
Message and data rates may apply. You can opt-out at any time by replying STOP to any text message or updating your preferences in your account settings.
We do not sell your personal information. We may share your information with:
We implement industry-standard security measures to protect your information, including:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law, for tax and accounting purposes, or to resolve disputes.
Financial and ownership records are retained in accordance with applicable securities laws and regulations, typically for at least 7 years.
To exercise these rights, please contact us at privacy@captablehero.com
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using our services, you consent to the transfer of your information to the United States and other countries.
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: